FAQ
Orders
Do you ship internationally
No, as of now, we only ship within the US.
How much is the shipping charge?
Shipping charges will be displayed in your shopping cart while checking out. Please check our Shipping Poilcy for details.
What forms of Payment do you accept?
We accept online payments through Visa, Mastercard, American Express, Discover, Shop Pay and Paypal.
When will my order ship?
- T-Shirts & Merch: 1 to 2 working days.
- Other Products: 2 to 4 working days.
When will my order arrive?
- T-Shirts & Merch: 2 to 3 working days.
- Other Products: 2 to 4 weeks.
How do I get the tracking number and check the status of my order?
We will send all order status updates and tracking numbers via email to the email address provided to us by you at the time of purchase. If by any chance, you do not receive the shipping email, it may have been blocked by a spam blocking service or it may be in the junk email or spam folder of your email Inbox. If you have a spam blocker installed please make sure to allow emails from orders@reclaimurlife.com.
You can also check the status of your Orders online on the site by logging into your account and checking the Order History Section.
What is your Return/Refund or Exchange policy?
We will accept merchandise for return that was purchased from our website within 30 days of receiving the items for the following reasons:
- Received wrong item.
- There was a problem with the item (Item was defective).
- Item lost in transit.
You have the following options in these cases:
- Get the item Replaced free of cost.
- Return the item and get a Refund.
Please refer to the Returns and Refunds page for details.
What carriers do you use for shipping?
Packages are shipped via USPS, FedEx and ePacket depending on where the Supplier is and where the item needs to be shipped.
Are all products in stock?
Yes, all products on the website are in stock and ready to ship from the warehouses of our Distributors. Sold out items are marked as such and cannot be ordered.
NOTE: If an item happens to be shown as In Stock while ordering and turns out to be out of stock due to manual errors, we will promptly refund your order amount.
Account
Do I need to set up an Account to place an Order?
No. You do not need to have an account to place an order.
How do I create an Account?
You can create an account by visiting Create Account
How do I Subscribe or Cancel my Email Subscription?
You can easily subscribe to our emails by opting in for receiving Emails from the "Join our mailing list" section at the footer of the site.
If you want to cancel/unsubscribe, you can do so by clicking on the "Unsubscribe" link within the email subscription.
I forgot my Password. What do I do?
To reset your password, go to the Login page and click on “Forgot your password?” above the sign-in button. You will then be prompted to enter your E-mail address you used to create your account. Once you submit, you will receive an E-mail notification with a link to reset your password. Once you’ve done this, you can log in to the Site with your new password.
Happy Shopping!